Office Policies
We understand that no single treatment plan fits all patients. That’s why we care for you based on your unique needs, and we provide the expert dentistry necessary to meet your specific desires and expectations. At our office, you will never feel as though your voice has not been heard, or that you are being rushed through your visit.
The fees for the family and cosmetic dentistry services provided in our New Holland dental office are determined by the care, skill and expertise of Dr. Harkin and our experienced staff. We recognize that our dental services and fees are exceptional in value, and we work to provide top-quality, affordable dental care for everyone who visits our office. We encourage you to freely discuss with us the complexities of your care or ask questions about our treatment recommendations for you at anytime during your visit.
Dental Insurance
Although our practice is not a preferred provider or contractually connected to any insurance plan, we are more than willing to help you sort through the details of your insurance benefits.
Our office coordinator is happy to assist with the insurance process on your behalf. We regularly communicate with insurance companies, provide any necessary documentation or X-rays, and submit claims promptly—often on the same day as your visit.
Because we are an out-of-network provider, insurance reimbursement checks are typically sent directly to you by your insurance company. We are always available to answer questions and help you maximize any benefits available through your plan.
Nearly every dental insurance plan is useful in our office, up to the limits set by each individual plan.
Cancellations
We understand that emergencies happen, plans change and unexpected events may arise that prevent you from making it to your regularly scheduled appointments.
We ask that you give us 24 hours’ notice if you need to reschedule. This enables us to notify other patients who may want to accept an earlier appointment, should one become available.
Payments
We accept cash, check or most major credit cards.
Please call us if you have any questions related to our financial policies.
FAQs
Have questions before scheduling your first visit? We’re here to help. Below are answers to some of the most common questions about appointments, patient resources, and visiting our New Holland dental office.
How do I schedule an appointment?
Scheduling an appointment is easy! You can complete the contact form here on our website or call our office directly at (717) 354-4081. Our team will be happy to help you find a convenient appointment time and answer any questions you may have.
What areas do you serve?
Laura Sheaffer Harkin, DMD proudly serves patients throughout New Holland, PA and surrounding Lancaster County communities including Ephrata, East Earl, Denver, Leola, Strasburg, Lancaster, Blue Ball, Terre Hill, Intercourse, and nearby areas.
Are you accepting new patients?
Yes! We welcome new patients of all ages and are proud to continue caring for generations of Lancaster County families in a warm, comfortable environment.
What should I expect during my first visit?
Your first visit is designed to help you feel comfortable, informed, and cared for. We’ll review your dental history, discuss any concerns or goals you may have, and provide a thorough examination so we can create a personalized treatment plan tailored to your needs.
